At Northwest Hospital & Medical Center, we have a team of financial counselors dedicated to working with our patients to:

• Interpret insurance coverage.
• Verify insurance eligibility and benefits.
• Notify the insurance company and obtain authorization for treatment.
• Investigate payment sources that might be available to you, such as Medicaid and charity care.
• Make payment arrangements.

Current Account Information: Current Northwest Hospital patients work with our Admitting Representatives who may update or add insurance information, or provide information to the clinical unit where the patient is assigned. If you think you may have difficulty paying for medical services or paying an existing bill, contact our Admitting Department at 206-368-1780 or 206-368-1724. We’ll evaluate your circumstances, in strictest confidence, to see if you might be eligible for charity care.

Prior Account information: Patients who have been discharged from the hospital or who have questions about past bills should contact Patient Financial Services by calling or visiting their offices at the Northwest Outpatient Medical Center (OPMC), located on 10330 Meridian Ave. North. The Patient Accounts Billing Department phone number is 206-368-6440.

The Patient Accounts Billing Department, as well as the Cashier, is located at OPMC. However, any Admitting Representative may accept a patient payment at Northwest Hospital & Medical Center’s main campus if change is not required (exact amount in cash, checks, and credit cards accepted).